FAQS

Popular questions

What is the difference between down and feathers

Restlinens uses goose down

Is your down material ethically sourced

How do I wash down products

What should I do if the pillows and quilts have been used for a while

How to understand filling power, down content, Fill weight, product weight

Are all Restlinens products hypoallergenic

What certifications do your products have

How long will the transportation take

Restlinens down pillow

What is the size of your down pillow

How to make the pillow fluffy

What is a three-layer cavity structure

What is the height of the pillow

Restlinens down duvet

What is the size of your duvet

How to make the duvets fluffy

Order questions

When will my order start shipping

The delivery address of my order is incorrect, how can I amend it

I recently placed an order, but there is an event going on right now! Do you allow price adjustments

What if I forget to add the promo code during checkout

Do I need to pay for shipping

Can i cancel the order

Return/exchange

What is your return policy

What is your exchange policy

How do I initiate a return

Can I return it even after used and washed

Do i need to keep any of the packaging or boxes